Contact Support & Member Help | MyUSA Credit Union

Contact MyUSA Credit Union

Need to get in touch? Contact MyUSA Credit Union for questions about your accounts, loans, membership, or other financial services. We’re here to help you find the answers and support you need.

Mailing Address

MyUSA Credit Union
3600 Towne Blvd
Middletown, OH 45005

Holiday Closures

Text MyUSA Credit Union

Text 1.513.420.8640 during business hours for Member service.

Text 1.513.727.2799 during business hours for Collections.

Text MyUSA to 513.420.5806 and be the first to find out credit union news, our community events, promotions and more.

Email MyUSA Credit Union

memberservice@myusacu.com

Important Phone Numbers

Toll Free	800.633.8905
Local	513.420.8640
MyUSA CU Talk (Audio Response)	800.238.1969
Card Member Service	833.933.1681
Card Fraud Department	855.961.1602
Card Activation + PIN Change	833.925.2928
Cards Lost + Stolen	833.9331681
Card Disputes	866.279.1399
Credit Card Scorecard Rewards	800.854.0790

Frequently Asked Questions

Our routing number is 242278742. If you are having funds put in or taken out of a checking account, be sure to include your check digit at the end of your account number.

Yes, we will consider an applicant’s credit history when making a decision on a loan application. If you are having trouble or are unsure about your credit history, talk to one of our Certified Credit Union Financial Counselors for help.

Becoming a member at MyUSA CU is easy. Simply go to our online account opening site and in about 5 minutes you’ll be a member!

To ensure seamless direct deposits or automatic withdrawals from your account, be sure you are using the correct account number and routing number – 242278742. For a checking account, read the MICR line off your check book. If you are unsure feel free to contact or call us at 800-633-8905.

We have a form you can complete that will give the Credit Union the authority to return the ACH withdrawal as either an “Unauthorized Withdrawal” or “Revoked Authorization”, and redeposit the amount back into the account it was drawn from. Call 800-633-8905 for more information.