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Important ATM Update

We apologize for the inconvenience you’re experiencing with our ATMs. Unfortunately, this issue is due to a problem with a third-party vendor and is beyond our control. We are working toward getting this resolved as soon as possible.


ATM Fee Refund

Starting Wednesday, April 9, if you’re charged a fee at an ATM, please call your Best Financial Friend at 513.292.6507 for a refund.


Quick Cash

Starting Thursday April 10, for your convenience, we’ll deliver cash right to your car. Just give us a call at 513.292.6507 before you arrive to schedule a time — then please text us upon arrival, and we’ll take it from there.


To Better Serve You — Temporary Extended Hours Starting Monday, April 14

Monday – Friday: All branches will remain open one hour later than usual. For existing hours click here.

Extended Saturday Hours (9 am – 3 pm):

  • Crawford
  • Kettering (Dorothy Lane)
  • Plaza
  • Springfield
  • Trenton
  • Vandalia