We apologize for the inconvenience you’re experiencing with our ATMs. Unfortunately, this issue is due to a problem with a third-party vendor and is beyond our control. We are working toward getting this resolved as soon as possible.
ATM Fee Refund
Starting Wednesday, April 9, if you’re charged a fee at an ATM, please call your Best Financial Friend at 513.292.6507 for a refund.
Quick Cash
Starting Thursday April 10, for your convenience, we’ll deliver cash right to your car. Just give us a call at 513.292.6507 before you arrive to schedule a time — then please text us upon arrival, and we’ll take it from there.
To Better Serve You — Temporary Extended Hours Starting Monday, April 14
Monday – Friday: All branches will remain open one hour later than usual. For existing hours click here.
Extended Saturday Hours (9 am – 3 pm):
- Crawford
- Kettering (Dorothy Lane)
- Plaza
- Springfield
- Trenton
- Vandalia